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F.A.Q
1. Do you make logos?
No, we no longer provide this service.
2. What forms of payment do you accept?
We accept Apple Pay, Major credit cards, Zelle, Venmo, and Cash App
7. What type of files do you need to stitch my logo?
We need files with extensions .dst, .pes, .ofm.
8. What is a digitized file and why do you need it for embroidery?
A digitized file is used to embroider logo designs. The file types needed
are used to translate the design to our embroidery machine.
9. How much does digitizing cost?
The price of digitizing is included in your minimum order of 10 items.
11. How much does it cost to embroider items?
Price will vary based on quantity and size
12. How many items can be embroidered?
Our minimum order is 10 items.
13. Do you purchase apparel or can we send our own?
We will purchase your apparel at cost to the client adding $15, or you
may ship your items to us.
14. What shipper do you use?
We ship with United Parcel Service and occasionally use
United States Postal Service.
15. Do you ship out of the Country?
Yes, we have the ability to ship out of the Continental USA.
16. How many colors are allowed per design for embroidery?
Designs over 7 colors will incur a charge of $.50 per color
17. Do all patches come as iron-on?
No, adhesive is an additional fee.
18, Do you sell patches in bulk?
Yes we sell patches in bulk minimum order is 10 pieces.
19. What are the costs for patches
Please see bulk patch pricing list.
20. Do you provide consultations?
Yes, $50 for 1 hour consultation. We also offer a 15 minute consultation, if our conversation requires more time, the client will be asked to schedule 1 hour consultation.
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